Shipping & Delivery

Can I order OSleeve outside of U.S. and are there any Tariffs/Taxes I need to pay in my country?

Absolutely! We’re excited to offer international shipping because we know our products have fans all around the world. No matter where you live, we can ship OSleeve products to you!. When ordering from outside the U.S., your package might be subject

Why are your international delivery timelines so long?

Yes...this is a frustration point for us too. The OSleeve has been designed and continues to be made in New Zealand using custom tooling. Prior to the 1st April 2024, we shipped from New Zealand which dramatically impacted our shipping transit times

My OSleeve has been delivered but where is it?

We both rely on shipment carriers to do their jobs to completion, but sometimes things go wrong during the process OR there are nefarious actors involved. If you've received a confirmation that your OSleeve has been delivered, here are a few steps to

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Where do you currently ship from?

We currently manufacture from New Zealand but ship from a warehouse and fulfillment center in Utah, USA to help improve processing and delivery timelines.