What happens if I change my mind after placing an order?Updated a year ago

If you change your mind and you'd like to cancel your order before it has been shipped, we will do that without charge and refund your money 100%. 

Just send us an email at [email protected] or hit 'reply' on your order invoice. Our customer service team will be happy to help you.

If your OSleeve has already been shipped...that creates more of a challenge as international shipping ranges from about NZ$6 - NZ$20/parcel (the downside to living on the bottom of the earth).

While we're working on third-party logistics to lower the price of shipping, canceling your order after it's been picked up by the courier is not possible. 

You'll need to request a return once the package arrives. We will refund you less shipping with a return tracking number or when the returned package arrives back at HQ.